Privacy Policy

1. Introduction

CeremonySync ("we", "our", or "us"), a platform operated by 1015 Brands, LLC, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect several types of information from and about users of our platform:

• Personal Information: This includes names, email addresses, phone numbers, billing addresses, payment information, and any other information you provide when creating an account or using our services.
• Wedding Information: Information related to weddings, events, guests, vendors, and other content you manage through our platform.
• Usage Information: We collect information about how you interact with our platform, including the features you use, the time spent on the platform, and the actions you take.
• Device Information: We collect information about the device you use to access our platform, including hardware model, operating system, and browser type.
• Cookies and Tracking Technologies: We use cookies, Google Analytics, and Posthog Analytics to track activity on our platform and to enhance the user experience.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our platform
• Process transactions and send related information
• Send administrative notifications, such as updates or security alerts
• Respond to your comments, questions, and requests
• Send marketing communications, newsletters, and other promotional materials
• Monitor and analyze trends, usage, and activities in connection with our platform
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Third-Party Services

We use various third-party services in our operations. By using our platform, you acknowledge that your information may be processed by these third parties:

• Stripe: For payment processing
• Google Maps: For location and mapping services
• Google Calendar: For scheduling and calendar integration
• Resend: For email communications
• Spotify: For music integration
• OpenAI: For music recommendations and other AI-powered features
• Google Analytics: For website traffic analysis
• Posthog: For user interaction tracking and analytics

Each of these services has its own privacy policy that governs how they process your data. We encourage you to review their respective privacy policies.

5. Analytics and Tracking

We use Google Analytics and Posthog Analytics to track and analyze usage of our platform. These tools may use cookies to collect information such as your IP address, browser type, referring/exit pages, and date/time stamps.

If enabled, Posthog will track user interaction for issue tracking and usage analytics to improve our service. You can opt-out of certain tracking features through your browser settings.

6. Marketing Communications

We may use your information to send you newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt-out of receiving any, or all, of these communications by following the unsubscribe instructions provided in any email we send.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use Supabase encryption to secure data stored in our databases.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

In the event of a data breach, we will take appropriate measures to mitigate the impact and notify affected users as required by applicable laws.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

User data is typically retained for 90 days after account deletion. You may request the deletion of your data by contacting us directly.

9. Children's Privacy

Our platform is not intended for minors. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

10. International Data Transfers

We primarily target customers in the United States. However, your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

By using our platform, you consent to the transfer of your information to the United States and the processing of your information in the United States.

11. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of the policy.

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

1015 Brands, LLC
Email: support@ceremonysync.com